During installation, All Imaging Staff will coordinate all activities as well as provide installation assistance. We will work with you and your contractor to assure your final installation will meet all electrical and environmental requirements as well as go through a final installation checklist.
Applications Specialists provides an independent review of your imaging exam rooms help ensure basic image quality and adherence to electrical parameter guidelines.
Annual maintenance contracts
Our goal is to gain an understanding of your patient care program and align with both your clinical and financial needs.
We leverage our proprietary processes to provide high quality and comprehensive service across multiple vendor platforms. Our team of experienced and reliable field engineers undergoes continuous training on the most current platforms from major manufacturers, providing them the experience necessary to assist with all your service and maintenance needs. Our training and competency certification process ensures our engineers are fully qualified to maintain, diagnose, and repair your imaging equipment.
Customers under service contract can take advantage of UNLIMITED applications consultation. Ideal for start up and when new staff come on board.
on-site technical support
Our Technical Support Engineers have deep technical kills, backed by best-in-class product support services that include our leading global depot repair and supply chain management programs for all your imaging needs for Ultrasound systems, parts and probes.
Your One Stop Shop
Our end-to-end supply chain model integrates on-site technical support, warehousing and full repair-cycle management. This means full analysis of your ultrasound machine and probes, current supply chain and inventory so you can be sure you have all the parts you need.
Working with the AIS Service team was a pleasure – they kept us appraised real-time of the progress the service technician was making on our remote site.
… Audra M
The repair on the Zonare systems is technically very challenging. The AIS team completed repairs quicker than the OEM. We were very pleased with the quality of work as well. While the unit was being repaired we had the use of a loaner from All Imaging. They put customer needs first.
… John V
We decided to sign an Annual Maintenance Contract with All Imaging Systems after the superb service we received from one of their service engineers – the fault they identified was accurate and the repair cost was well within our budget. We called All Imaging as a last resort after the OEM recommended we replace the unit.