Your Ultrasound Specialists

Full Service Ultrasound Partner

Your partner for Ultrasound Sales, Service and Depot Repair.

Sales

We have inventory to meet your immediate needs and strategic purchases.  GE, Zonare, Hitachi, Canon, Siemens, Phillips.

Sales

We have inventory to meet your immediate needs and stretegic purchases. GE, Zonare, Hitachi, Canon, Siemens, Phillips

Focused on North American Markets

Our staff focuses on the needs of the customers in the North American market. Our technical sales is knowledgeable about the options available to you for your Ultrasound needs. We understand  with preferences of customers, requirements of sonographers and rules and regulations specific to North America.

Better than Industry Level MTTR

We specialize in test and repair of legacy and current generation Ultrasound parts and probes and systems. Our service level options include: advanced exchange, 10 day, 20 day and replacement services, supported by Forward and Reverse logistics and distribution on all repairs globally. Our expert technicians perform repair at component level to IPC610 standards and inspected to IPC610. Our repair is backed with a 90 days warranty.

We have over 15,000 Ultrasound Parts and Components in stock and ready to ship, we will get your system up and running in record time.

Our Mean Time To Repair (MTTR) is on average 15% better than OEM with warranty returns tracking at less than 1%.

Site Accreditation

Applications Specialists provides an independent review of your imaging exam rooms help ensure basic image quality and adherence to electrical parameter guidelines.

Services

We offer on-site technical support and annual maintenance contracts. Our advanced diagnostics discover system issues, allowing us to keep your Ultrasound systems online before productivity and patient care are impacted.

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On-site Technical Support

Our Technical Support Engineers have deep technical skills, backed by best-in-class product support services that include our leading global depot repair and supply chain management programs for all your imaging needs for Ultrasound systems, parts and probes.

Annual Maintenance Contracts

Our goal is to gain an understanding of your patient care program and align with both your clinical and financial needs.

We leverage our proprietary processes to provide high quality and comprehensive service across multiple vendor platforms. Our team of experienced and reliable field engineers undergoes continuous training on the most current platforms from major manufacturers, providing them the experience necessary to assist with all your service and maintenance needs. Our training and competency certification process ensures our engineers are fully qualified to maintain, diagnose, and repair your imaging equipment.

Installation

During installation, All Imaging Staff will coordinate all activities as well as provide installation assistance. We will work with you and your contractor to assure your final installation will meet all electrical and environmental requirements as well as go through a final installation checklist.

Depot Repair

Our expert technicians perform repair at component level to IPC610 standards.  We specialize in test and repair of legacy and current generation muliti-vendor ultrasound systems, parts & probes.

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Card Level Debug

Cards that fail system tests are physically debugged for loss of circuit continuity or power/signal degradation or loss. Component level failures are then debugged for physical replacement or repair.

System and Card Level Test

Our goal is to gain an understanding of your patient care program and align with both your clinical and financial needs.

All cards are tested for continuity, loop back, power in/out and forced switch where applicable. Cards are soaked for eight hours to recreate errors and tests are performed to A class installation procedure on test beds.

Component Level Physical Repair

The physical repair consists of component replacement to IPC 610 class II, as well as ROHS or Non ROHS (Leaded) and BGA bumping and replacement.

Let’s Work Together

Contact us so we can help you support and grow your business.

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